6. September 25, 2019 @ 3. Force shutdown and restart your PC. Disconnect everything from your computer, including the power cord. Feel free to Best Free Antivirus Programs for Home use. 5. Solution 1. d. Then apply the below steps (and solutions). The unexpected black screen problem in Windows 10, can be occur for several reasons, so this troubleshooting guide, contains several methods to resolve the problem. 5. 4. Protect Yourself From Tech Support Scams Set the Startup type to Disabled (or "Manual")and click OK. 1. How to repair Windows 10 with an in-place upgrade. Boot your computer and wait for the black screen to appear. 8. One problem that the new W10 Lock Screen gives is that it used to be that just about anything including pressing Shift- or Ctrl- or Win- would dismiss it and get you to the first step of the Login screen. 12. Then restart your computer and press the "F8" key to start Windows in Safe Mode. when I was doing something in command prompt, it said explorer.exe isnt working then I go into the file browser in System Recovery Image then when I tried to open explorer.exe on that it says TWINAPI.dll and dcomp.dll are missing, I need to find a way to fix -an amazon company- available, just today. To do that: 1. Many times, it is better and less time consuming to backup your files and to RESET your PC or to perform a clean Windows 10 installation, than to try to resolve problems in Windows 10. 3. a. Full household PC Protection - Protect up to 3 PCs with NEW Malwarebytes Anti-Malware Premium! 8. Thank you for posting the query on Microsoft Community. Another method that usually can fix many problems in Windows 10, is to repair Windows with an in-place upgrade. this problem please, Its a laptop, Windows 10 Home, Acer 5733Z-4851. Then from the 'File' menu select 'Run new task'. less risk of locking yourself out from a bad login excession. Sign-in using the new account. 4. Leave your system for 3-5 minutes, to see if Windows loads the desktop and the icons. If your Windows 10 computer/laptop has a black screen with only the mouse cursor showing then try these two easy options. So: 1. Click Next at the first screen. At black screen, press ' Ctrl + Alt + Delete '. Another option that has helped others in this scenario is getting Narrator started. User1) and a password (if you want) and click Next and Finish. You can help protect yourself from scammers by verifying that the contact is a 14. The next solution that commonly fixes the Windows 10 black screen issue at system logon, is to disable the "AppReadiness" service. Solution 7. The black screen was also in front of the login screen which when I tried to login blindly it doesnt work so Method 1 doesnt work and my brother has the Windows 10 disc, Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Restore Windows 10 to a previous state. Restart your computer. Please like and share this guide to help others. Really useful, thanks. This started several days ago when my virus scanner(HitMan Pro) found a virus and when I did a reboot, my computer started to go in black screen with a cursor, for days I tried everything but resetting my PC the black screen is still there but yesterday Run New Task in Task Manager How to fix Windows Update Problems in Windows 7/8/8.1 & Server 2008/2012. Choose Local account at the next screen. Solution 3 fixed it 100%. You can help protect yourself from scammers by verifying that the contact is a, official Then search and install all available Windows updates and restart your system again to ensure that the "black screen" issue is resolved. Type explorer.exe at the 'Open' box and click OK. 5. Disable all the Third Party Services (Non-Microsoft Services). 6. October 6, 2019 @ It would be a good idea to plan your steps using another system that you can see. Follow the onscreen instructions to start the restore process. Type msconfig and click OK. 5. technical support services. The second method to bypass the "black screen with cursor" issue on Windows 10, is to force open Windows explorer, by using the task manager: 1. For more information about SFC scan, click on the link below: https://support.microsoft.com/en-us/kb/929833. I would suggest you to follow the below method and check: 1.Press Ctrl + Shift + Escape to open Task Manager, 3.Click on Browse > go to C:\Windows folder, 5.Right click on it and click Run as administrator. Click 'Task Manager'. Click 'Task Manager'. 4. After the scan is complete, type “exit” and press Enter. Open Windows Explorer using Task Manager. Press “Ctrl” + “Alt” + “Del” and select the “Task Manager” option. Try with the methods below and check if it helps. *. Click the Disable All button and then click OK. 7. write to us for any other assistance with Windows, we’ll be glad to assist you. Your email address will not be published. Repair Windows 10 with an in-place Upgrade. How to Block Porn Sites on all Web browsers & Network Devices. Click 'Task Manager'. This thread is locked. STEP 1 – If you are on black screen, Press Ctrl + Alt + Del in order to start Task Manager. b. The second method to bypass the "black screen with cursor" issue on Windows 10, is to force open Windows explorer, by using the task manager: 1. 11. official Put back the Power cord (and the battery) and connect only any other device that needed (e.g. Then from the 'File' menu select 'Run new task'. To do that: 4. Now, press "Ctrl+Alt+Del" again and click Sign-out. After restart and if Windows boots to desktop normally, run the "System Configuration" (msconfig) utility again and enable one by one the disabled services and restart your system, in order to find out which one causes the "black screen after login" issue. I've tried everything. Then from the 'File' menu select 'Run new task' *, * Note: If you don't see the 'File' menu, click 'More Details'. Solution 2. Rizki Microsoft global customer service number. If the issue still persists run a SFC (System File Checker) Scan by following the steps provided below. 2. Otherwise, it may be trickier than 6. Peter Rigg Added to bookmarks. Select the Group Membership tab. 5. For that task follow the detailed instructions at this article: How to repair Windows 10 with an in-place upgrade. Open Windows Explorer using Task Manager. 7:39 am, OMG you saved me. This tutorial contains instructions to fix the following issue: Windows 10 won't load correctly and shows only a black screen with cursor after installing updates.